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We understand that things happen and if you need to cancel your booking, please let us know. Bookings that have been prepaid need at least 48 hours notice for a full refund

Bookings cancelled 24-48 hours prior to the training session will incur a 50% charge.

If there is a last minute emergency and you need to cancel, you must contact Louise directly to discuss the situation. These situations will be dealt with on a case to case basis.

We do understand that sometimes missed classes cannot be avoided and while we do not offer “make up” classes, we will accommodate you where possible to get you back up to speed. This may be in the form of arriving early the following week or booking a private lesson at a discounted rate. Feel free to discuss options with your trainer or contact Louise

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